How to claim with NDIS

The Sensory Specialist is proud to announce that we are officially an NDIS Registered Provider.

(NDIS Organisation ID: 4050094772)

You can use your NDIS funds to purchase your sensory toys, core supports, consumables, assistive products and assistive equipment using self managed, plan managed or NDIA managed accounts.

What NDIS support products can I claim from The Sensory Specialist?

- 0103 Assistive Product – Personal Care/Safety

- 0112 Assistive Equipment – Recreation

- Consumables / Core supports

How do I make an NDIS claim with The Sensory Specialist?

How we process your NDIS order depends on how your NDIS funds are managed.

- Self Managed – you process your invoice with the NDIS yourself. Contact us for an NDIS tax invoice.

- Plan Managed - Apply for a quote/invoice from The Sensory Specialist. Send it to your Plan Manager for processing.

- NDIA Managed - your invoices are processed by us through the NDIS Portal.

In all cases, NDIS orders can only be processed if they have been invoiced. 

Regardless of how you are managed, all NDIS orders start the same way. To start your NDIS order, simply browse The Sensory Specialist website and add the items you would like to purchase to your cart. Once you’re ready to checkout, follow the instructions below.

NDIS registered provider The Sensory Specialist

1. Self- Managed Plan:

- Add your items to the Cart

- Once you have selected all of your items, go to the Cart and proceed to the checkout

- Pay for your items

- A copy of your purchase order will be automatically emailed to you.

- If you require a tax invoice for your NDIS claim, please send us an email and we will send you an NDIS tax invoice to your inbox.

2. Plan Managed:

- Add your items to your cart

- Once you have added all of your items, click 'Cart'– top right hand corner

- Scroll down the cart page until you reach the section: "Get a quote for your NDIS claim"

- Fill in the required fields. Press "Create Quote" button.

- Your NDIS tax invoice quote will be created and emailed to you within 24 hours. Please check your junk mail folder if an email is not received within 1 business day.

- You can then submit the invoice directly to your NDIS Plan Manager who will complete the payment. Please ask them to put your Order number as payment reference.

- Once we receive payment, your products will be shipped.

- If you need assistance with lodging this claim, please send us an Email


3. NDIA Managed:

- Add your items to your cart

- Once you have added all of your items, click 'Cart'– top right hand corner

- Scroll down the cart page until you reach the section: "Get a quote for your NDIS claim"

- Fill in the required fields. Press "Create Quote" button.

- Your NDIS tax invoice quote will be created and emailed to you within 24 hours. Please check your junk mail folder if not received.

- Download and complete a copy of our NDIS Service Agreement

-Send us an email with a copy of your completed NDIS service agreement, and include the invoice number (or a list of the items you would to purchase)

- We will submit your claim to the NDIS portal on your behalf.

- Once payment is received, you will receive email confirmation of your order, and we will process and ship your items.

What is the National Disability Insurance Scheme Australia (NDIS)?

The NDIS provides all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what Government supports are available.

Under the NDIS, you will have a plan that is tailored to your goals, circumstances and disability support needs.

The NDIS aims to support Australian families and carers with the endeavour to support the daily life and functioning of people with additional needs, such as autism, ADHD, hearing impairments, physical and intellectual disabilities.

How does the NDIS determine what sensory toys, assistive equipments and core supports I am entitled to?

To determine what disability supports you might need, the NDIA will work with you and your family to develop a plan of tailored disability supports to help you achieve your goals.

They will ask what you hope to achieve in life and talk to you about the supports that will help you get there. This could include your existing supports if they are meeting your needs and goals, such as assistive products for personal care and safety and assistive equipment for recreation. As your needs change over time, the funding plan can be adjusted to change with you.

To be funded, these supports must:

- be related to your disability

- be likely to be effective and beneficial

- not include everyday living costs not related to your disability support needs

- take into account informal supports provided by families, carers, networks or the community

- represent value for money.

The types of supports funded under the NDIS that relate to The Sensory Specialist may include:

- Personal care and safety - such as our inflatable Peapod, padded sensory playmats and the soft rebound Mellow Mat. We have found the mellow mat especially useful for NDIS clients with autism and physical disabilities.

- Assistive products for recreation - such as our Gymnic Physio Roll Peanut

and Climbing equipment such as our Pikler Triangles, slides and scramble nets which help develop the gross motor skills of children with autism and ADHD.

-Consumables and core supports, such as our wide range of fidget toys

and educational tools to assist autistic children in the classroom.

What sensory products or therapy-based supports will the NDIS fund?

The NDIS would typically fund a requested support if it: 

Is related to your disability needs; AND

+ Meets ALL of the following as outlined in the NDIS Funding Criteria:

+ it will help with your individual goals and aspirations

+ it will help your social and/or economic participation

+ it is value for money, which means that:

- the cost of the support is similar to or cheaper than alternative options that can provide you with the same outcome and/or  

- purchasing the support is likely to reduce the costs of funding for other supports in the long term

+ it is effective and beneficial for you

+ it helps to maintain your informal supports

+ it is the responsibility of the NDIS to fund

What sensory or disability support products are not funded by the NDIS?

The NDIS would typically not fund a requested support if:

+ it is likely to cause harm to you or others

+ it is not related to your disability

+ it provides the same benefit as another support already funded by the NDIS in your plan; or

+ it relates to a day-to-day living cost (for example, rent, groceries or utility costs like your water bill) that are not directly related to your disability support needs

+ it is being used as income replacement 

For more information about the NDIS, please refer to their website

The Sensory Specialist is a registered NDIS Provider

Download The NDIA Service Agreement for NDIA Managed plans

NDIA Service Agreement: -> CLICK HERE <-

NDIS The Sensory Specialist Melbourne

I want to use my NDIS funds to purchase from The Sensory Specialist

contact now for help with your claim

The Sensory Specialist Melbourne Sensory Toys & Resources for NDIS Australia participants
0451 347 047
31 Renown St
Bentleigh VIC 3204
by appointment only