Shipping
Shipping rates for each order are calculated at Checkout. Shipping rates are determined by the size and weight of your purchase. Where possible, shipping rates are subsidised by The Sensory Specialist to make your shopping experience as affordable as possible.
The courier used depends on the size and weight of your parcel. Our preferred courier partners are Australia Post, Sendle and Aramex Australia (Fastway).
- Small parcel: $9.50
- Medium Parcel: $12.20
- Large Parcel: $12.90
- My Happy Helpers bulky wooden climbing equipment: $24.95 flat rate across Australia. Leaves warehouse within 1-2 business days.
- Weighted blankets/ weighted heatable toys: Free shipping across Australia. Leaves warehouse within 1 business day.
- Mellow Mat: Free shipping across Australia. Check product page for estimated delivery date.
- Homeday Sensory Chairs: $14.95 flat rate across Australia. Expect approx 4 weeks for delivery due to each chair being custom made upon purchase.
- Inflatable ball range: $19.95 flat rate across Australia.
- Zoomy Leisure Sensory Play Couch: $34.95 flat shipping rate across Australia. Leaves warehouse within 1 business day.
- Grace and Maggie Play mats: $14.95 shipping within Victoria. $29.95 to all other Australian states, except Northern Territory: $45.95. Leaves warehouse within 1-2 business days.
- All other orders are packed and shipped within 1-3 business days.
When your order is shipped, you will receive shipping confirmation and tracking information in your email inbox. You can use this information to check the whereabouts of your package and its estimated arrival date.
Please understand that once your order has been picked up by the courier - the delivery is no longer in my control. For any queries or problems with your delivery - please contact the courier company directly using your tracking information.
I appreciate your understanding with the shipping delays that are occurring due to Covid-19. Please be aware that delays with Australia Post may take up to 4 weeks delivery time at present. Thank you for your patience.
Have a question about shipping? Contact now.