Launch Sale: 10% OFF All Mooshy Mats.

Shipping

Please understand that shipping rates have significantly increased over the past few months alongside the increased costs of living.

Shipping rates for each order are calculated at Checkout. Shipping rates are determined by the size and weight of your purchase. Shipping rates are subsidIised by The Sensory Specialist to make your shopping experience as affordable as possible.

  • Satchel/Small Box $12.00
  • Medium Box: $15.00
  • Large Box: $20.00
  • Extra Large Box (up to 10kg): $30.00
  • Bulky Items: $40.00
  • Products are packed and shipped within 1-2 business days. Our delivery partners pick up parcels each afternoon. Please be aware that large bulky items such as Trampolines may take up to a week to dispatch.
  • Due to the size of some large orders, items may be sent in multiple shipments.

Special Item Shipping Prices:

  • Weighted blankets, Mellow Mats: Free shipping across Australia. Leaves warehouse within 1 business day.
    • Bulky wooden climbing equipment such as Pikl;ers and Learning Towers: $24.95 flat rate across Australia. Leaves warehouse within 1-2 business days.
    • Oversized items including Scooters, KickBricks, Balance Boards and Wriggle Stools: $20.00 flat rate across Australia.
    • Inflatable ball range: $20.00 flat rate across Australia
    • Grace and Maggie Play mats: $14.95 shipping within Victoria. $29.95 to all other Australian states, except Northern Territory: $45.95. Leaves warehouse within 1-2 business days.
    • Trampolines and Swing Sets: Free Shipping. Please note these large items may take up to 5 business days to dispatch.

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    Shipping to USA:

    Standard International Shipping: $12.00 USD flat rate

    DHL Express Shipping: $25.00 USD flat rate.

    Shipping to New Zealand:

    Standard International Shipping: $30.00 AUD flat rate

    Please note The Sensory Specialist does not take any responsibility for international shipments once they have been picked up by the courier. 

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    When your order is shipped, you will receive shipping confirmation and tracking information in your email inbox. You can use this information to check the whereabouts of your package and its estimated arrival date.

    Please understand that once your order has been picked up by the courier - the delivery is no longer in my control. For any queries or problems with your delivery - please contact the courier company directly using your tracking information.

    I appreciate your understanding with the shipping delays that are occurring due to Covid-19. Please be aware that delays with Australia Post may take up to 4 weeks delivery time at present. Thank you for your patience.

    Shipping The Sensory Specialist Australia

     

     Have a question about shipping? Contact now.

     



    hello@thesensoryspecialist.com.au
    0451 347 047
    Bentleigh VIC 3204
    Australia
    by appointment only