Our Story

Who is The Sensory Specialist?

Australia's most trusted sensory store — tools and spaces that help people of all ages and abilities feel calm, focused, and included.

🎓 Founded by a Teacher Former psychology teacher with lived classroom experience
NDIS Registered All claim types supported — agency, plan & self-managed
💛 20,000+ Served Families, schools & organisations across Australia
📍 Based in Melbourne Female-owned & operated · Ships Australia-wide
Sarah James, Founder of The Sensory Specialist, with her two children
Meet Sarah James

Former psychology teacher.
Mum of two. Disability advocate.

I began The Sensory Specialist in 2020. I had previously taught for over ten years in Melbourne classrooms, and saw how under resourced classrooms were, and how teachers lacked training and support of sensory needs. I had taught students who couldn't get through a 40-minute lesson without a meltdown — not because they were difficult, but because sitting still in a plastic chair for hours is genuinely painful when your nervous system works differently. The individual learning plan for my neurodiverse students was to send them for a walk.

Now we know better: we want to keep these kids in the classroom, engaged and included — and the right tools make that possible.

I also see it as a mum. Both my kids are neurotypical — and yet at an AFL match at the MCG, one reaches straight for his ear muffs and heads for the sensory room, while the other is completely unfazed. Same upbringing, same environment. Sensory sensitivity doesn't require a diagnosis.

Sensory tools support children and adults alike — whether you're fitting out a school sensory room, looking for focus tools for a neurodiverse adult, or simply a mainstream family who wants to help an overwhelmed kid decompress after a big day.

Every person is wired differently. Our job is to make sure the right tools exist — curated with care, priced fairly, and available to everyone across Australia. We want to make inclusive supports accessible to everybody, no matter their age or ability.

We regularly support

Autism · ADHD · Sensory Processing Differences · Learning Difficulties · Emotional Regulation · Classroom Focus · Hearing Protection · Sensory Rooms · Inclusive Learning Environments · OT Resources · Neurodiverse Children & Adults · Assisted Living

Sarah James, Founder of The Sensory Specialist

— Sarah James, Founder & Director

20,000+ Families, schools & organisations served
9,000+ NDIS orders processed
1,000+ Schools & organisations supplied
750+ Verified five-star reviews

As Seen In

Sarah James is a nationally recognised disability advocate and small business commentator, featured across Australia's leading media.

View All Media Coverage →
Beyond the Store

Our Impact in the Community

The Sensory Specialist's work extends well beyond our online store — from council-commissioned sensory rooms to community festivals, schools and disability expos across Australia.

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What Ability Foundation — Sensory Activation Zone

Ran a hands-on sensory activation zone for the What Ability Foundation. We also donate a percentage of profits when their community shops using a dedicated discount code.

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Westfield Southland Kids Club — Sensory Activation Zone

Ran a dedicated sensory activation zone at Westfield Southland's Kids Club, bringing hands-on sensory play and awareness directly to families in the community.

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National Education Summit

Exhibitor at the National Education Summit, showcasing sensory tools and classroom strategies that help neurodiverse students stay engaged, calm and included.

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Expression Deaf Festival

Exhibitor at the Expression Deaf Festival, connecting with the Deaf and hard-of-hearing community and showcasing sensory and hearing support tools for all ages.

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Source Kids Disability Expo

Regular exhibitor at the Source Kids Disability Expo, connecting with families, therapists and educators — and proud winner of the Rockstar Rookie award in 2026.

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Consulting with Schools, Councils & Organisations

Regularly consulted by schools, councils and disability organisations across Australia on sensory room design, equipment selection, and creating genuinely inclusive spaces.

Recognised for advocacy, inclusion and support.

Rockstar Rookie winner at Source Disability Expo Melbourne 2026

🏆 Rockstar Rookie — Winner

Source Disability Expo · Melbourne 2026

Glen Eira Business Excellence Award Diversity and Inclusion Finalist 2025

Diversity & Inclusion — Finalist

Glen Eira Business Excellence Awards 2025

AusMumpreneur 2025 Retail Business Award Honourable Mention

Retail Business Award — Honourable Mention

AusMumpreneur Awards 2025

Community Partners

We've worked with and supported the following organisations who share our commitment to inclusion and accessibility.

What Ability Foundation Community partner & supported organisation
Autism Swim Supporting inclusive swimming education for autistic children
Hidden Disabilities Sunflower Registered Sunflower business — supporting non-visible disabilities
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Variety — The Children's Charity Supplied Variety-funded sensory rooms in schools across Australia

What We Believe

"Every person deserves tools that help them feel calm, focused, and included — regardless of age, ability, budget, or postcode."

That's why we keep our range curated and our prices fair. Every product we stock is chosen because it works — whether you're a parent, an educator, an OT, an adult managing sensory needs, or simply someone building a better space.

NDIS-registered, school-friendly, and here for the long haul — shipping Australia-wide, warehoused in Melbourne, and personally backed by Sarah.

Ready to Start Your Sensory Journey?

Browse our curated range — or reach out for help finding the right tools for your child, classroom, organisation, or yourself.