A Safety Watch That Helps Protect the People You Love
The MedAlert Personal Medical Alarm 4G is a wearable safety watch designed to help protect seniors, people living with dementia, and individuals with additional support needs. With GPS tracking, fall alerts, two-way calling, medication reminders and up to 100 hours battery life, it helps families and carers stay connected when it matters most.
Whether you're supporting an ageing parent, a loved one who may wander, or someone who needs extra reassurance when out and about, this device offers a simple, discreet way to stay safer and more connected.
Why families choose MedAlert
✔ GPS location tracking - view the wearer’s location in real time through the connected app
✔ Fall detection alerts - sends alerts quickly if a fall is detected
✔ SOS emergency button - notifies emergency contacts with location details
✔ Two-way calling - allows direct communication with chosen contacts
✔ Geofencing alerts - receive notifications if the wearer leaves a designated safe zone
✔ Medication reminders - helpful prompts to support daily routines
✔ Heart rate monitoring - measure heart rate and trigger alerts if thresholds are exceeded
✔ Long battery life - up to 100 hours of use, with rapid recharge in under 60 minute
Important: This is a 4G smartwatch with 12 months Telstra SIM Data & Voice Plan included. After the first year, you will have the choice to renew for a further 12 months at $75.00.
Designed for those who may need extra support
Ideal for elderly users, people living with dementia, and individuals with a disability who may be at risk of wandering, falling, or needing urgent support while away from family or carers.
Help at the press of a button
In an emergency, pressing the SOS button for 3 seconds activates the contact sequence. The watch sends a text and then calls up to three predefined emergency contacts until someone responds. Help messages can include a Google Maps location link, helping loved ones find the wearer faster.
The device also supports two-way communication, so the wearer can speak directly with family, carers, or support people through the built-in microphone and speaker.
Smart fall detection for faster response
Falls can be serious, especially for older people. MedAlert includes an intelligent fall alert system that can detect falls and notify the primary emergency contact. This feature can also be fine-tuned to help reduce false alerts.
GPS tracking & safe zone alerts
Live location tracking lets carers see exactly where the wearer is through the connected mobile app. You can also set safe zones (geofencing) and receive alerts if the wearer leaves a designated area — helpful for people who may wander or become disoriented.
Set safe zones with geofencing
Create virtual boundaries and receive alerts if the wearer leaves a designated area. This added layer of protection is especially valuable for users who may wander from home, aged care, respite, school, day programs or community settings.
Medication and heart rate alerts
Support daily wellbeing with built-in medication reminders, including custom voice prompts to encourage medications to be taken on time. The watch also features a heart rate monitor, allowing readings on demand and alerting predefined contacts if heart rate thresholds are exceeded.
Built for everyday wear
Unlike bulky emergency pendants, this device is worn as a watch with a stylish, adjustable wristband. It is discreet, practical, and easy to keep on throughout the day, making it more likely to stay with the wearer when they need it most.
Fast charging and long battery life
Enjoy up to 100 hours battery life, depending on use. When needed, the device offers rapid recharge, with a quick 30–60 minute charge providing up to a full day of use.
Australia-wide connectivity
MedAlert uses the Telstra 4GX mobile network, offering wide coverage across populated regions of Australia, helping wearers stay connected whether they are at home or out in the community.
Key Features
- ✔ GPS tracking with live and historical location updates
- ✔ SOS emergency button with sequential contact alerts
- ✔ Fall detection with emergency text and call alerts
- ✔ Two-way calling to up to 3 chosen contacts
- ✔ One-click calling to a chosen contact
- ✔ Built-in speaker and microphone
- ✔ Geofencing alerts for safe zone monitoring
- ✔ Heart rate monitoring with threshold alerts
- ✔ Medication reminders with custom voice prompts
- ✔ Up to 100 hour battery life
- ✔ Rapid recharge in 30–60 minutes
- ✔ Wearable watch design with adjustable wristband
How the SOS alert works
When the SOS button is pressed for 3 seconds, the device sends a help message and begins contacting up to three predefined emergency contacts in sequence until someone responds.
Messages can include a Google Maps link showing the wearer’s location, helping family or carers act quickly.
Helpful for: falls, confusion, wandering, feeling unsafe, or needing urgent assistance while out and about.
Who is this suitable for?
This device may be suitable for:
- ✔ Older Australians wanting extra peace of mind
- ✔ People living with dementia or memory loss
- ✔ Individuals with special needs or disability who may wander
- ✔ Families and carers wanting location visibility and emergency support features
- ✔ Users who may be at risk of falls
Tracking, geofencing & location sharing
MedAlert supports live GPS tracking, historical movement tracking, and geofencing alerts. Carers can monitor location through the connected app and receive alerts if the wearer exits designated safe zones.
Location sharing may use LBS, GPS or WiFi depending on conditions, with Google Maps links sent during SOS events.
Health & daily support features
- ✔ Heart rate monitoring on demand
- ✔ Threshold alerts to predefined contacts
- ✔ Medication reminders scheduled throughout the day
- ✔ Custom voice prompts for medication support
Battery, charging & network
Battery life lasts up to 100 hours depending on usage. The device also offers rapid recharge, with a quick 30–60 minute charge providing up to a full day of use.
It connects via the Telstra 4GX network for broad Australian coverage across populated areas.
Policies & peace of mind
- ✔ No binding contracts
- ✔ No monitoring charges
- ✔ 30-day return policy
- ✔ 12-month warranty
Customer Support & Setup Assistance
We understand that setting up new technology can sometimes feel overwhelming, especially when supporting an older family member.
The MedAlert support team is available to help guide you through setup and ensure the device is working correctly.
- ✔ Assistance with device setup and activation
- ✔ Help connecting the watch to the mobile app
- ✔ Guidance on configuring contacts, alerts and geofencing
- ✔ Friendly help desk support from knowledgeable staff
Support is available with Med Alert directly via phone, email or live chat, giving families peace of mind that help is always available if needed.
Watch Set Up Video here:
Watch how the SOS and Fall Alert Functions Work in this Video:
As seen in
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